한국어

Terms of Service

Effective October 22, 2026

This is an English translation for convenience. If it differs from the Korean version, the Korean version prevails.

1. Purpose

These terms set out the conditions for using ‘The Little Mermaid's Voice’ (the “Service”) operated at media.ifweb.kr by Insight Factory (인사이트팩토리), sole proprietorship, Republic of Korea (the “Company”), and the rights and obligations of the Company and its users.

2. Definitions

  1. “User” means anyone who accesses and uses the Service under these terms.
  2. “Buyer” means the user who places and pays for an order. The lead voice on the order is the buyer.
  3. “Singer” means a person, including the buyer, who provides their voice for the song (up to 3).
  4. “Full song” means the song with vocals that the Company produces with AI and delivers; “instrumental” means the same song without vocals.

3. Posting and changes

We post these terms in the Service. We may change them within the law and will announce changes 7 days before they take effect (30 days for changes unfavourable to users). Orders paid before a change are governed by the terms in force at the time of payment.

4. The Service

We produce one AI song from the singers' recordings and the lyrics, mood description and reference links you provide, and deliver it by email. Contents, prices, production time and refunds are set out in the Pricing & Refund Policy.

5. Orders and contract

  1. The contract is formed when you submit the order and your payment is approved.
  2. We recalculate the price on our server from the number of singers and do not approve payments that differ from the displayed price.
  3. We may refuse an order and refund it in full if voices were recorded without the owner's consent, if the lyrics infringe others' copyright or reputation or break the law, or if the order aims to impersonate or be mistaken for a real person (such as a singer).

6. Singers' voices and consent

  1. Each singer may record only their own voice and must personally consent on the recording screen.
  2. We use recordings only to produce that order's song — never for other songs or to train AI models.
  3. Retention and deletion of recordings follow the Privacy Policy. A singer may withdraw consent and ask for their recordings to be deleted at any time; however, their voice cannot be removed from a song that has already been produced.

7. Using your song

  1. The buyer and singers may freely use the full song and instrumental for personal purposes (keeping, gifting, events, personal social media).
  2. Commercial use such as releasing on streaming platforms, advertising or sale requires a separate agreement with us.
  3. The song is AI-generated. We recommend saying so when you share it, and it must not be presented as a real person's performance.
  4. Only if every singer agrees, we post about 30 seconds of the song as a Short on our official YouTube channel, showing the title, the lyrics of that section and the singers' registered names.

8. Revisions and delivery

The buyer may request up to 3 revisions within 90 days of the last delivery. Remakes due to our circumstances or defects don't count. Download links work for 7 days after sending; the files are kept until the buyer asks us to delete them.

9. Cancellations and refunds

Cancellations and refunds follow the Pricing & Refund Policy. As custom-made digital content, the product can't be cancelled for a change of mind once production has started; we tell you this and obtain your agreement before payment.

10. User obligations

Users must not do any of the above and are responsible for any resulting disputes with third parties.

11. Our obligations and limitation of liability

  1. We provide the Service reliably under applicable law and these terms and protect users' personal data.
  2. We are not liable for interruptions beyond our control such as natural disasters, power or network outages; undelivered orders are still refunded under the refund policy.
  3. Because the song is AI-generated, tone, pronunciation and melody may differ from expectations; this is addressed through revisions.

12. Governing law and disputes

These terms are governed by the laws of the Republic of Korea. Both parties will try to resolve disputes in good faith; failing that, users may apply for mediation to the Korea Consumer Agency or another consumer dispute body, or bring a claim in the competent court under the Korean Civil Procedure Act. This does not limit any mandatory consumer rights you have in your country of residence.

13. Contact

Questions about these terms: devkain102@gmail.com

These terms take effect on October 22, 2026.